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SmartSights Feature Requests
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WIN-911

Announcer Replay Interval Less than 5 Minutes

For some alarms, having a 5 minute interval is a long time. Being able to set it less, say 1 Minute, would be nice.
almost 2 years ago in WIN-911

Unzip ProgramData files as part of installation.

See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...
about 2 years ago in WIN-911

Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
about 2 years ago in WIN-911

Addition to filter out A&E message strings

FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
about 2 years ago in WIN-911

Allow Advanced policy loops function blocks to go flat 60 minutes and 1000 loop max

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...
about 2 years ago in WIN-911

Allow Bulk Edit of InTouch Tags for Notification Policies

Allow bulk edit of InTouch tags to change notification policies.
over 2 years ago in WIN-911

Have Windows focus/bring up Control Center Monitor when an alarm comes in

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.
over 2 years ago in WIN-911

Add filter to for Alarm State in Control Center

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.
over 2 years ago in WIN-911

Allow Callout Lists created for Workflows to be accessed via Operator Workspace

No description provided
over 2 years ago in WIN-911

Schedule Query

Given a specific datetime, display a list of Connections grouped by Contact where each connection is on duty for specified time. Extend to timespan with options for full or partial range matches.
over 2 years ago in WIN-911