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Hot backup OPC-DA node licence

With a redundant OPC-DA node licence, following an OPC server switchover, all the active alarms are being resent by Win911. This should not occur, the standy OPC node should be synched with the active Node licence and should be able to see that th...
almost 2 years ago in WIN-911 0

Value in alarm needs to display Decimal values and not just Whole numbers

The Value Field in an alarm on an iFix system only displays the whole number and not the decimals. Thats just silly.
over 2 years ago in WIN-911 0

Ability to pass WIN911 Acknowledgment Actor Name to AVEVA System Platform

Currently when an alarm is acknowledged via WIN911 only the string "WIN911" is passed back into AVEVA System Platform. The ability to see who in WIN911 acknowledged the alarm from the AVEVA SCADA System would be incredibly helpful so users don't h...
over 2 years ago in WIN-911 0

Win-911 mobile notification format editing

We would like the ability to control the format of the mobile pop-up notification. The current format is confusing for most of our users and does not provide easily actionable information without a significant amount of context.
about 3 years ago in WIN-911 3

Fix FactoryTalk A&E Application Connection After Restart Issue

Give Greater Control to stop,start and connect for FTAE. Factory Talk A&E Application Connection will not allow any Network Application connection to work for the first time after a restart and an engineer must set the Application to a Local F...
about 3 years ago in WIN-911 1

Subscription AND Imported Tags

I'd like to use Subscription (InTouch) for thousands of alarms and import only a few (less than 100) tags to use for reports.
almost 4 years ago in WIN-911 0

Win911 InTouch Runtime as service

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service
almost 4 years ago in WIN-911 1

View/Edit Workflows

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...
about 4 years ago in WIN-911 0

Logview to have more functions of alarm management

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...
about 4 years ago in WIN-911 0

Text Response that the acknowlagement was accepted

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...
about 4 years ago in WIN-911 0