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Enable/Disable Visualization of Allow Notification Based on User-Role

As a WIN-911 admin I would like to have control on users/user roles who can visualize the option to enable/disable notifications from the 3-dotted menu pane. This will help me avoid the risk that operators mistakenly click on the toggle and forget...
16 days ago in WIN-911 0

Acked By Column in Historical Logs

I would like to have the Acked By column selectable in the Historical Log tab as it is in the Live Event tab of WIn-911 Control Center. This would enable us to analyse historical logs and identify the percentage of alarms acked via the Control Cen...
about 1 month ago in WIN-911 0

Failover should only allow one active server

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...
5 days ago in WIN-911 0

Allow multiple notification polices for "Individual Alarms"

Alarm Source section and iFIX is added as the source: In the "Blocks" area individual alarm tagnames can be added, but only one Notification Policy can be selected. It would be great if we could select multiple notification groups. For example if ...
10 days ago in WIN-911 0

Dynamic Level Alarm Limit when using OPC

It would be nice to reference an OPC tag for use as the limit setpoint on level alarms, ie I have a system that has certain times when a wetwell alarm could be modified. It creates added work and the possibility of human error to have to remember ...
11 days ago in WIN-911 0

Microsoft Domain Integration for User Security

For a lot of my clients in Pharma, it is required to use single sign-on. It would be great if Users and User groups can be imported from Microsoft Domain Active Directory and sign in with their Microsoft account credentials.
3 months ago in XLReporter 0

Ability to hear current alarms when dialing in, instead of messages

When calling into win-911 to check alarms, it says I have 0 messages, even if alarms are present - then I have to dial several number keys before it tells me what current alarms are active and unacknowledged. It would be nice if I could call in an...
23 days ago in WIN-911 0

Add a pop-up verifying connection was made with your mobile gateway when doing an alarm reqest

It was available for 2021 and not available for 2024
25 days ago in WIN-911 0

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
12 months ago in WIN-911 2

Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...
8 months ago in WIN-911 0