WIN-911

With Canary Labs dropping support for OPCHDA, we need a different connector to replace it.

Create a new contact and add them to several notification policies based on their role or roles. Or copy the configuration of an existing contact so the new contact doesn't have to be added to each notification policy one at at time.

In the previous version I used of the mobile app, the alarm history screen by default would only display alarms that were escalated to that device, but the Smartsights app now pulls all alarms into the alarm history screen, even if I have them on ...

It would be nice to have a basic or lightweight version that functions as V7 did. The older system had less capabilities but was much more configurable and the UI was faster. The older program also consumed less resources. For the customers that o...

In the Notification Policies area, a specific section that stores Callout Lists used by Advanced Notification polices so they’re easier to maintain.

For Advanced Notification policies, Delay blocks are currently capped at 59 minutes. Make option to have up to 24 hours. Stacking delay blocks looks sloppy and causing system performance issues

For Advanced Notification policies, create an option block to execute an action at a certain time of the day (e.g. at 0:00 automatically acknowledge an alarm). This option block would operate similarly to the Delay block, not the Timespan fork. Se...

We would like to: Ability to export/import notification policies like the alarm list export/import process. Ability to export/import contacts like the alarm list export/import process. Ability to export/import labels like the alarm list expo...

This is achievable through SQL, but a more ideal method is requested. Example: EmployeeA Email Work Hours ( EmployeeA@neorsd.org ) would receive notifications M-F 7:00 – 17:00. EmployeeA All Hours ( EmployeeA@neorsd.org ) would receive notific...

WIN-911 2025 SP1 allows the failover utility to run as a Windows Service, so auto startup is much simpler. Unfortunately, the failover module does not appear in the Status view in Workspace or in the Mobile app