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SmartSights Feature Requests
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WIN-911

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Add a pop-up verifying connection was made with your mobile gateway when doing an alarm reqest

It was available for 2021 and not available for 2024
12 months ago in WIN-911 0

Add filter to for Alarm State in Control Center

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.
almost 2 years ago in WIN-911 0

Hot backup OPC-DA node licence

With a redundant OPC-DA node licence, following an OPC server switchover, all the active alarms are being resent by Win911. This should not occur, the standy OPC node should be synched with the active Node licence and should be able to see that th...
about 2 years ago in WIN-911 0

Integrate with enterprise chat applications like Slack and Google Chat

Please consider adding support for sending alert messages directly to popular enterprise chat applications such as Slack and Google Chat. This could be as simple as one-way notification style messages that typically target a webhook url and pass a...
about 3 years ago in WIN-911 0

Allow Multiple Mobile Connections with the Same Email Address

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functional...
about 4 years ago in WIN-911 0 Will not implement

Acknowledge All feature

During an alarm flood event, Win911 Voice only allows to acknowledge one alarm at a time, meaning you enter a acknowledgement code every time you listen to an alarm. In the old Win911 V7 - operators were able to listen to all alarms and acknowledg...
about 3 years ago in WIN-911 0

Ability To Feedback To A SCADA System From WIN911 Software When The GrandStream Is Unavailable

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.
over 4 years ago in WIN-911 0

Bring back text based log files.

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...
over 5 years ago in WIN-911 0

Renotify only users that received notification that an alarm is active + unack when the alarm has transitioned to active +ackd.

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...
over 4 years ago in WIN-911 0 Planned

Win911 - please support iFIX ReAlarm feature

ReAlarm definition: The ReAlarm Time will reissue the alarm if the tag is still in an alarm state after the amount of time specified. Or in other words it is the length of time to wait before re-issuing an alarm. Can be configured as any time from...
about 1 year ago in WIN-911 0