WIN-911

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.

It would be nice to have the License Lock based on the License Type and stay until it has been changed. i.e. if Basic "Pro" Perpetual lock on Basic, If Perpetual "Ultimate" Lock it on "Ultimate " until changed.

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...

There are times when alarms flood into WIN-911 - operations staff would love to be able to acknowledge ALL alarms with one button (Ack ALL), rather than selecting each alarm condition and hitting ACK. Even if it were page by page - anything that w...

Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...

Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...

Where using two Win-911 servers in Active/Standby with each having a dedicated SMS modem, it would be good to extend this to allow for automatic switching between modems should one become unresponsive.

I don’t see anywhere within the mobile app to toggle light/dark mode. Instead I have to change it at the OS level within my phone.

I've used a tapi modem for years with no issues. All the people that still have Tapi modems would still be able to use them rather than throw them away.