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SmartSights Feature Requests


Showing 171 of 174

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
29 days ago in WIN-911 2

Allow Bulk Edit of InTouch Tags for Notification Policies

Allow bulk edit of InTouch tags to change notification policies.
14 days ago in WIN-911 0

Have Windows focus/bring up Control Center Monitor when an alarm comes in

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.
about 2 months ago in WIN-911 0

Ability for Win911 to switch modems in case of failure

It would be nice if Win911 was able to failover to a redundant modem in case of failure for a Win911 system without a redundant system.
4 months ago in WIN-911 0

Allow Voice to Acknowledge Multiple Alarms

In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.
over 2 years ago in WIN-911 3 Planned

Add filter to for Alarm State in Control Center

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.
2 months ago in WIN-911 0

Allow Callout Lists created for Workflows to be accessed via Operator Workspace

No description provided
3 months ago in WIN-911 0

Schedule Query

Given a specific datetime, display a list of Connections grouped by Contact where each connection is on duty for specified time. Extend to timespan with options for full or partial range matches.
3 months ago in WIN-911 0

Send SMS messages via Internet without SMS modem

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.
over 4 years ago in WIN-911 2

Hot backup OPC-DA node licence

With a redundant OPC-DA node licence, following an OPC server switchover, all the active alarms are being resent by Win911. This should not occur, the standy OPC node should be synched with the active Node licence and should be able to see that th...
3 months ago in WIN-911 0