WIN-911

this would help in trobleshooting to isolate where the issue lies , be it the client or the server or DCOM etc

It would be nice to have the License Lock based on the License Type and stay until it has been changed. i.e. if Basic "Pro" Perpetual lock on Basic, If Perpetual "Ultimate" Lock it on "Ultimate " until changed.

The Timeline in Win-911 Control Center shows Notification Policy Instance Id but this is not easily linked back to the Notification Policy, which would be really useful when troubleshooting the system.

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...

When viewing the Historical Logs, Timeline, etc. We would like to be able to see the Tag Description or Comment instead of the Tag Name.

For some alarms, having a 5 minute interval is a long time. Being able to set it less, say 1 Minute, would be nice.

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.

Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...