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SmartSights Feature Requests
Categories WIN-911
Created by Guest
Created on Aug 1, 2024

Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fact that the alarm has indeed been successfully Acknowledged in System Platform.

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