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SmartSights Feature Requests
Categories WIN-911
Created by Guest
Created on Nov 10, 2021

View/Edit Workflows

Is the only way to view or edit workflows to put them into a Notification Policy?


The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-workflow for each of these operators and supervisors.


My 'master' workflow will first notify one of them, then reach out to a supervisor (of which there are 3), then even higher-up the chain.

I believe the only way to create/edit those sub-workflows is to put them in a Notification Policy. This is cumbersome to have to edit a Policy, change to the sub-workflow that I want to view/edit...just to see its contents.


It would be nice to have direct menu-access to the workflows to be able to create/view/edit them


Thank you

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