SmartSights Feature Requests

Automatic Hot Backup / Redundancy

I would like to have win-911 application developed that will automatically sync configurations between a HOT Backup Pair.

so that if you make a change on the primary server it automatically updates the configuration on the backup server.

  • Guest
  • Jul 30 2019
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  • Guest commented
    1 Jun 08:33pm

    Looking for an update on this as well. This feature request looks to be the highest voted on here and is approaching 4 years.

  • Guest commented
    14 Sep, 2021 04:24am

    Any update on the ability to update the hot backup automatically when changes are made? Even just starting with syncing the contacts list etc would be nice as then the end-user could do that themselves.

  • Guest commented
    18 Mar, 2021 05:56pm

    Another Vote for this. Just migrated from V7 to the new version. Hot Backup / Redundancy is a compleate nightmare trying to keep the two servers the same. I have given up trying to copy databases between the two servers and just gone to manually changing settings on both servers. Doing this is going to bite me sooner or later but I don't really have another option at this point.

    Even if we could just get a quick config export/import or something that could be run manually would be far superior to what we have to deal with now. I know you would have to exclude certain configs like Gateways as they could differbetween servers

  • Guest commented
    19 Oct, 2020 08:54pm

    Any progress on this and is WIN-911 still on silverlight?

  • Guest commented
    29 Apr, 2020 10:15pm

    This is a really important feature for us. We are deploying hot backup and it needs better automatic coordination...much like iFix or Wonderware enhanced failover.

  • Guest commented
    2 Mar, 2020 04:01pm

    Even adding a few more heartbeats or data pokes for the HMIs that WIN911 already has them for would be helpful. I have a heartbeats/data poke that only tells me that WIN911 is running. One for standby or active would be great. Maybe even for each of the WIN911 services and or any direct connect application . :)

  • Admin
    Steven Rivas commented
    5 Aug, 2019 10:59pm


    I agree both features are valuable which is why we hope to implement both features simultaneously. However, it is possible to implement the functionality in two phases. As I mentioned to Cory, once we get further along in the design stages, we'll share some more information and make the decision on which features we'll implement first.

    Thank you for the input, I hope you all keep it coming.


  • Guest commented
    5 Aug, 2019 09:54pm

    While the automatic synchronization of the configuration in a hot backup pair is very valuable, it is equally important/useful to also have automatic fail over built into the product so that if the primary stops functioning, the secondary automatically takes over the notifications.

  • Admin
    Steven Rivas commented
    5 Aug, 2019 08:22pm

    Hello Cory,

    Thanks for the feedback, we appreciate it. We are planning work for hot backups / redundancy and a piece of it will include the syncing of configurations in some form. Unfortunately for us, it isn't as easy as making the databases match exactly, as the notifier gateway settings can differ from one WIN-911 installation to another. For example, a modem on one server can be set to COM1 while a modem on the other is set to COM3. We'll work out these details when we tackle redundancy and we'll be in touch once we get to a point where we have some designs to share and hope to gather your feedback then.

    Thanks again for the feedback.

    Steven Rivas

    Product Manager