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SmartSights Feature Requests
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WIN-911

Showing 174 of 178

Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
4 days ago in WIN-911 0

Addition to filter out A&E message strings

FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
19 days ago in WIN-911 0

Allow Advanced policy loops function blocks to go flat 60 minutes and 1000 loop max

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...
19 days ago in WIN-911 0

Allow Bulk Edit of InTouch Tags for Notification Policies

Allow bulk edit of InTouch tags to change notification policies.
about 1 month ago in WIN-911 0

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
about 2 months ago in WIN-911 2

Have Windows focus/bring up Control Center Monitor when an alarm comes in

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.
3 months ago in WIN-911 0

Add filter to for Alarm State in Control Center

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.
3 months ago in WIN-911 0

Allow Callout Lists created for Workflows to be accessed via Operator Workspace

No description provided
4 months ago in WIN-911 0

Schedule Query

Given a specific datetime, display a list of Connections grouped by Contact where each connection is on duty for specified time. Extend to timespan with options for full or partial range matches.
4 months ago in WIN-911 0

Hot backup OPC-DA node licence

With a redundant OPC-DA node licence, following an OPC server switchover, all the active alarms are being resent by Win911. This should not occur, the standy OPC node should be synched with the active Node licence and should be able to see that th...
4 months ago in WIN-911 0