WIN-911

Please add the ability for WIN-911 Control Center to run as a Windows service without requiring an interactive user login. Currently, Control Center can be configured to auto-start, but it still requires a user to log in to Windows before it will ...

It would be useful from an operator perspective to be able to see where an alarm is coming from in our application. We have many different areas and utilities that would be very helpful to categorize at a glance on the monitoring screen in control...

The new SmartSights mobile iOS app currently does not support login with Security Keys or Passkeys. Phishing-resistant MFA is becoming mandatory in many critical infrastructure utilities, and this is a must. For reference, the old Win911 Mobile di...

Increase limit for loop workflows, our system uses hourly repeats which at the current limit of 99 would only be 4 days. Unlimited would be ideal, larger number like 9999 should resolve

When the subscription renewal for the software and mobile is about to expire, it would be nice if only the subscription holder and "NOT" the whole contact list is notified, this is not only annoying as well as nuisance since this happens every 2 d...

Should have more control over what into gets presented to the user and how it is formatted. The same formatting dialog used for SMS should apply to the APP messages as well.

Add the ability to use Twilio API for SMS

I would like the ability to set default filtering for my operators to view the Alarm History in SmartSights Mobile. I'd like the ability to have the filter honor the settings in Short or Long's configuration so I don't have to constantly be updati...

Create a new contact and add them to several notification policies based on their role or roles. Or copy the configuration of an existing contact so the new contact doesn't have to be added to each notification policy one at at time.

In the previous version I used of the mobile app, the alarm history screen by default would only display alarms that were escalated to that device, but the Smartsights app now pulls all alarms into the alarm history screen, even if I have them on ...