WIN-911

• GUI & Navigation: The current interface feels dated and occasionally cluttered. In a "call out" scenario, every second counts. We would like to see a cleaner, more streamlined GUI that prioritizes active alarms and simplifies the acknowledge...

I would like to have the Acked By column selectable in the Historical Log tab as it is in the Live Event tab of WIn-911 Control Center. This would enable us to analyse historical logs and identify the percentage of alarms acked via the Control Cen...

As a WIN-911 admin I would like to have control on users/user roles who can visualize the option to enable/disable notifications from the 3-dotted menu pane. This will help me avoid the risk that operators mistakenly click on the toggle and forget...

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...

Add tag description to Timeline and Historical logs. Our tag names are not detailed enough to tell what the alarm is. We need the description for this purpose.

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.

In Operator Workspace for WIN-911, the values aren't defaulted to anything. If operators have to manually update the call recipient, they have to manually connect to the WIN-911 server, manually select the on-call operator, and then manually enter...

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...