Skip to Main Content
SmartSights Feature Requests
ADD A NEW IDEA

WIN-911

Showing 182 of 193

Add Ability to Select Which Other Modules are Considered by Status Module

Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...
6 days ago in WIN-911 0

Control Center Should Reconnect Automatically When Win911 System Available

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...
6 days ago in WIN-911 0

Add option to only have Active and Acknowledged to mitigate subsequent renotifications alarms distracting while driving

Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...
13 days ago in WIN-911 0

Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...
2 months ago in WIN-911 0

Ability to choose Tag Description or Tag Comment in the various views

When viewing the Historical Logs, Timeline, etc. We would like to be able to see the Tag Description or Comment instead of the Tag Name.
19 days ago in WIN-911 0

Announcer Replay Interval Less than 5 Minutes

For some alarms, having a 5 minute interval is a long time. Being able to set it less, say 1 Minute, would be nice.
about 1 month ago in WIN-911 0

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
7 months ago in WIN-911 2

Mobile app - Light/Dark mode setting

I don’t see anywhere within the mobile app to toggle light/dark mode. Instead I have to change it at the OS level within my phone.
26 days ago in WIN-911 0

Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
5 months ago in WIN-911 0

Unzip ProgramData files as part of installation.

See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...
4 months ago in WIN-911 0