Ideas

There are times when alarms flood into WIN-911 - operations staff would love to be able to acknowledge ALL alarms with one button (Ack ALL), rather than selecting each alarm condition and hitting ACK. Even if it were page by page - anything that w...

Currently when an alarm is acknowledged via WIN911 only the string "WIN911" is passed back into AVEVA System Platform. The ability to see who in WIN911 acknowledged the alarm from the AVEVA SCADA System would be incredibly helpful so users don't h...

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...

Allow bulk edit of InTouch tags to change notification policies.

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functional...

Security issue: WIN-911 Workspace > Contact: Issue: security of Authorization Code. Authorization Code has an unhide button. Question: How to disable the Authorization Code unhide button

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.

Please consider adding support for sending alert messages directly to popular enterprise chat applications such as Slack and Google Chat. This could be as simple as one-way notification style messages that typically target a webhook url and pass a...

The idea would be that WIN-911 services start up automatically after a server power outage without needing a user to log on first.

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.