Ideas

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...

Allow bulk edit of InTouch tags to change notification policies.

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.

The idea would be that WIN-911 services start up automatically after a server power outage without needing a user to log on first.

Please consider adding support for sending alert messages directly to popular enterprise chat applications such as Slack and Google Chat. This could be as simple as one-way notification style messages that typically target a webhook url and pass a...

Security issue: WIN-911 Workspace > Contact: Issue: security of Authorization Code. Authorization Code has an unhide button. Question: How to disable the Authorization Code unhide button

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.

With a redundant OPC-DA node licence, following an OPC server switchover, all the active alarms are being resent by Win911. This should not occur, the standy OPC node should be synched with the active Node licence and should be able to see that th...

It seems that the Failover utility is coded to act only when the modules fail and doesn't check if primary is reachable on the network after initial connection. It would be great to have secondary Win911 be activated in case of primary being unrea...

I've used a tapi modem for years with no issues. All the people that still have Tapi modems would still be able to use them rather than throw them away.