SmartSights Feature Requests
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Status Shipped
Categories WIN-911
Created by Guest
Created on Dec 8, 2019

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WIN-911 Mobile Alarm History

I would like to view alarm history in the mobile app instead of alarms being automatically removed.

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  • Admin
    Steven Rivas
    Reply
    |     Feb 2, 2022

    Hello everybody,

    We're happy to announce that we have added Alarm History to our latest release, WIN-911 2021 R3. You can grab it from here, https://www.win911.com/download-win911/


    Once you have the update installed, you'll be able to access alarm history for up to 31 days. If you're using the WIN-911 Mobile Hub, be sure to update it as well.


    -Steven


  • Guest
    Reply
    |     Jan 25, 2022

    In the Mobile 911 app, alarms were kept in the queue until a person actually pushed the "Delete" button. This functionality should be put in the Win 911 Mobile app so that alarms can be deleted when a person chooses to, not automatically when they are acknowledged, which is the current function in Win 911 Mobile.

  • Guest
    Reply
    |     Jun 30, 2020

    Yes! Please keep all alarms in queue until deleted. As a supervisor, I don't look at alarms in real time, but like to see the list of alarms each morning.

  • Guest
    Reply
    |     Jun 30, 2020

    Or at least make it where the alarm has to be deleted instead of auto deleting after the alarm is acknowledged.

1 MERGED

Win911 Mobile Access to Alarms that are Acknowledged/Inactive

Merged
Several of our operators have complained about the Win911 Mobile app. If an alarm comes in and it both clears and is acknowledged before that person opens the app, there will be no indication to the operator of what the alarm was. This could be ha...
over 3 years ago in WIN-911 3 Shipped