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SmartSights Feature Requests
Categories WIN-911
Created by Guest
Created on Jul 26, 2023

Enable the ability to change the threshold used by WIN-911 Mobile to post connectivity issue banners on mobile devices

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users sometimes get banner alerts that incorrectly concern them when in fact the network had a relatively short outage and then recovered normally.

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  • Guest
    Reply
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    Aug 1, 2023

    The issue is still occurring but doesn't appear to be occurring as much.

  • Admin
    Steven Rivas
    Reply
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    Aug 1, 2023

    We backed the timer off significantly a month or so ago. Are your customers still experiencing this issue?

    -Steven