• GUI & Navigation: The current interface feels dated and occasionally cluttered. In a "call out" scenario, every second counts. We would like to see a cleaner, more streamlined GUI that prioritizes active alarms and simplifies the acknowledgement process.
• User-Friendliness: The workflow for navigating between notifications and history could be more intuitive. Reducing the number of taps required to perform essential actions would significantly improve our response efficiency.
• Critical Bug - Help Section: Currently, the "Help" section within the app is non-functional. When users encounter an issue during a call-out, they have no immediate resource for guidance. Ensuring that support documentation is accessible within the app is vital for operational continuity.
The new SmartSights Mobile app provides all of this. The UI has been completely rebuilt in MAUI. The new "Filters" option in the upper right of the summary screen lets you prioritize active alarms (and even display only active alarms if desired). The new "ack" options in the upper right likewise streamline multiple acknowledgments. The workflow for switching between the summary and history is a single tap on the bottom nav menu. I'm not sure what trouble you were seeing with the WIN-911 Mobile help, but that appears functional today even though WIN-911 Mobile is nearly at EOL.