• GUI & Navigation: The current interface feels dated and occasionally cluttered. In a "call out" scenario, every second counts. We would like to see a cleaner, more streamlined GUI that prioritizes active alarms and simplifies the acknowledge...
Control Center Should Reconnect Automatically When Win911 System Available
Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...
It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...
Allow multiple notification polices for "Individual Alarms"
Alarm Source section and iFIX is added as the source: In the "Blocks" area individual alarm tagnames can be added, but only one Notification Policy can be selected. It would be great if we could select multiple notification groups. For example if ...