SmartSights Feature Requests
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Ideas

    Schedule Query

    Given a specific datetime, display a list of Connections grouped by Contact where each connection is on duty for specified time. Extend to timespan with options for full or partial range matches.
    over 2 years ago in WIN-911 0

    Alarm acknowledgement codes with the V7 software allowed one code across multiple phone lines. The new software requires unique acknowledgment codes for each phone dial out. Users should have the option to choose between a unique code system or a standard duplicate acknowledgment code system.

    As the supervisor of a facility using WIN911 I can receive alarms from 6 different phone lines. The new WIN911 software only provides the option for unique acknowledgement codes for each phone line dial out. The user should have the option to choo...
    over 5 years ago in WIN-911 1 Already exists

    Add Description column under iFix - Blocks tab.

    We are moving v7.17 to latest 4.20.13 and found that under Alarming > iFix > Blocks , no more alarm descrition. Alarm Descriptio and Priority was very helpful to compare for cross ref purpse in older version but not exist in new version. Thi...
    over 5 years ago in WIN-911 1 Will not implement

    WIN911 COMPATIBILITY WITH FACTORYTALK OPTIX

    Factorytalk Optix is Rockwell's newest visualization software. It would be amazing if win 911 worked with it, similar to the way out works with FactoryTalk alarms and events
    almost 3 years ago in WIN-911 0

    public holidays management

    One customer asks for the possibility to manage such a public holidays calendar to be able to perform some action (like report generation) only in working days or public holidays. It should be also possible to manual add public holidays, according...
    almost 3 years ago in XLReporter 0

    Control Center Timeline Automatically Filtering Based on Active/Standby Status

    Interesting issue occurs when both primary and backup WIN-911 servers are configured in the Control Center with History/Time both enabled. Tried going over this issue with support, but there was nothing they could do. The Timeline (when Auto Updat...
    almost 3 years ago in WIN-911 1

    Alarm routing based on the value or status of another tag

    Use the value or alarm status of a specific tag in the source system to route other alarms. E.g. a decision block in the Advanced Notification Policies that can read the value or alarm state of a specific iFIX tag.
    almost 3 years ago in WIN-911 0

    Notify in app & email when connection has been restored

    Receiving a notification that connectivity has been restored would be helpful. Your servers could ping ours every minute or so until connectivity has been restored and a notification could be sent. OR, WIN-911 on our server could try pinging (comm...
    almost 3 years ago in WIN-911 0

    Ability to test Voice Gateway from Mobile App

    We've been having issues where the voice gateway will prevent the operators from calling-in, but the call-outs seem to work fine. We're working to resolve that, but I believe a contingency for testing the system remotely would be beneficial. My op...
    almost 3 years ago in WIN-911 0

    Add export/import to CSV option for manual InTouch tags

    Add export/import to CSV option for manual InTouch tags
    almost 3 years ago in WIN-911 0