We would like to:
Ability to export/import notification policies like the alarm list export/import process.
Ability to export/import contacts like the alarm list export/import process.
Ability to export/import labels like the alarm list expo...
Enable security key / passkey login in the new SmartSights iOS app
The new SmartSights mobile iOS app currently does not support login with Security Keys or Passkeys. Phishing-resistant MFA is becoming mandatory in many critical infrastructure utilities, and this is a must. For reference, the old Win911 Mobile di...
When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...
Remove or be able to embed custom video on web portal
There is no option to remove the link to the "Web portal video" on the home screen of the xl reporter web portal. I'd like to be able to either hide this or embed a custom video option.
Offer a voice only version or basic lightweight version
It would be nice to have a basic or lightweight version that functions as V7 did. The older system had less capabilities but was much more configurable and the UI was faster. The older program also consumed less resources. For the customers that o...
Failover module does not appear in the Status view in Workspace or in the Mobile app
WIN-911 2025 SP1 allows the failover utility to run as a Windows Service, so auto startup is much simpler. Unfortunately, the failover module does not appear in the Status view in Workspace or in the Mobile app
When the subscription renewal for the software and mobile is about to expire, it would be nice if only the subscription holder and "NOT" the whole contact list is notified, this is not only annoying as well as nuisance since this happens every 2 d...
• GUI & Navigation: The current interface feels dated and occasionally cluttered. In a "call out" scenario, every second counts. We would like to see a cleaner, more streamlined GUI that prioritizes active alarms and simplifies the acknowledge...
0