All ideas

I would like to have an alarm announcer which verbalizes alarms that come into WIN-911 over the local speakers of the computer.

The issue is that my operators cannot understand what is being said. The word and letters are not enunciated properly. There is not enough of a break between words and acronyms are enunciated as words, such as 10 A.M. is pronounced as 10am, like I...

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...

There are times when alarms flood into WIN-911 - operations staff would love to be able to acknowledge ALL alarms with one button (Ack ALL), rather than selecting each alarm condition and hitting ACK. Even if it were page by page - anything that w...

When orphaned alarms occur on an individual app the only way we have to remove them is to restart the SCADA server.

Currently when an alarm is acknowledged via WIN911 only the string "WIN911" is passed back into AVEVA System Platform. The ability to see who in WIN911 acknowledged the alarm from the AVEVA SCADA System would be incredibly helpful so users don't h...

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 al...

It would be handy if there was a way to filter reports on the Win-911 app, much like the old app. That way if one Win-911 system was monitoring multiple SCADA systems certain reports are seen by appropriate people; i.e. water reports are seen by w...

Where using two Win-911 servers in Active/Standby with each having a dedicated SMS modem, it would be good to extend this to allow for automatic switching between modems should one become unresponsive.