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SmartSights Feature Requests
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WIN-911

Having the banner display the well #

Be able to tell each alarm for the other one right now they all look the same
about 2 months ago in WIN-911 1 Already exists

Win911 Email to use Edge Email gateway

It would be beneficial to enable Win911 to use the existing email edge gateway used by XL Reporter for sending emails. This would be extremely beneficial in reducing the number of software installations required on distributed servers.
2 months ago in WIN-911 1 Already exists

Mobile app alarm history should pull from historical logs, not timeline

The "alarm history" feature in the mobile app appears to pull from the "timeline" database of win911 control center. This limits it to 200 events. If you have a large system, that timeline will be lucky to show more than 24hours of events. Meaning...
over 1 year ago in WIN-911 1 Already exists

Apply formats by notification policy

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
almost 4 years ago in WIN-911 2 Already exists

Voice delay to be picked up before starting

Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...
over 5 years ago in WIN-911 3 Already exists

Ability to have multiple schedules for the same user (same email address)

This is achievable through SQL, but a more ideal method is requested. Example: EmployeeA Email Work Hours ( EmployeeA@neorsd.org ) would receive notifications M-F 7:00 – 17:00. EmployeeA All Hours ( EmployeeA@neorsd.org ) would receive notific...
9 months ago in WIN-911 2 Already exists

Allow multiple notification polices for "Individual Alarms"

Alarm Source section and iFIX is added as the source: In the "Blocks" area individual alarm tagnames can be added, but only one Notification Policy can be selected. It would be great if we could select multiple notification groups. For example if ...
over 1 year ago in WIN-911 1 Already exists

Automatic WIN-911 Startup After Server Power Outage Without Needing to Log On

The idea would be that WIN-911 services start up automatically after a server power outage without needing a user to log on first.
about 5 years ago in WIN-911 1 Already exists

Ability to acknowledge alarm while it is being enunciated.

The operator acknowledging the alarms have to wait for the full alarm to acknowledge the alarm this takes up valuable time when it is a recurring alarm.
about 7 years ago in WIN-911 1 Already exists

List of All Alarms under a specific LABEL?

Seems no easy way to see all alarms/blocks under a specific Lable. We are using Label as replacement of Groups (old version). Groups were used as process areas to group relaetd area alarms. In new version we are using Lables as workaround of Group...
over 5 years ago in WIN-911 1 Already exists