Skip to Main Content
SmartSights Feature Requests
ADD A NEW IDEA

WIN-911

Showing 194 of 208

Control Center Should Reconnect Automatically When Win911 System Available

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...
6 months ago in WIN-911 0

Ability to choose Tag Description or Tag Comment in the various views

When viewing the Historical Logs, Timeline, etc. We would like to be able to see the Tag Description or Comment instead of the Tag Name.
7 months ago in WIN-911 0

It would be nice to have some type of Log file why WIN911 cannot connect

this would help in trobleshooting to isolate where the issue lies , be it the client or the server or DCOM etc
5 months ago in WIN-911 0

Announcer Replay Interval Less than 5 Minutes

For some alarms, having a 5 minute interval is a long time. Being able to set it less, say 1 Minute, would be nice.
7 months ago in WIN-911 1

Show Notification Policy in Control Center Timeline

The Timeline in Win-911 Control Center shows Notification Policy Instance Id but this is not easily linked back to the Notification Policy, which would be really useful when troubleshooting the system.
5 months ago in WIN-911 0

Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
11 months ago in WIN-911 0

Allow Voice to Acknowledge Multiple Alarms

In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.
over 3 years ago in WIN-911 3 Planned

Send SMS messages via Internet without SMS modem

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.
over 5 years ago in WIN-911 3

Addition to filter out A&E message strings

FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
11 months ago in WIN-911 0

Apply formats by notification policy

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
about 2 years ago in WIN-911 1