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SmartSights Feature Requests
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WIN-911

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Add Ability to Select Which Other Modules are Considered by Status Module

Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...
2 months ago in WIN-911 0

Add option to only have Active and Acknowledged to mitigate subsequent renotifications alarms distracting while driving

Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...
2 months ago in WIN-911 0

Allow Voice to Acknowledge Multiple Alarms

In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.
about 3 years ago in WIN-911 3 Planned

Mobile app - Light/Dark mode setting

I don’t see anywhere within the mobile app to toggle light/dark mode. Instead I have to change it at the OS level within my phone.
3 months ago in WIN-911 0

Send SMS messages via Internet without SMS modem

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.
over 5 years ago in WIN-911 3

Unzip ProgramData files as part of installation.

See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...
6 months ago in WIN-911 0

Apply formats by notification policy

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
almost 2 years ago in WIN-911 1

Voice Contact Authorization Code "we ne the ability to use the same code with multiple contacts"

It is really important to our Organization to be able to use the same Authorization Code when we are answering Win-911 alarm calls. Multiple people answer the same phone lines and it will create a lot of confusion if they need to remember what cod...
about 3 years ago in WIN-911 1

Addition to filter out A&E message strings

FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
7 months ago in WIN-911 0

Allow Advanced policy loops function blocks to go flat 60 minutes and 1000 loop max

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...
7 months ago in WIN-911 0