WIN-911

It would be useful from an operator perspective to be able to see where an alarm is coming from in our application. We have many different areas and utilities that would be very helpful to categorize at a glance on the monitoring screen in control...

It would be nice to have a basic or lightweight version that functions as V7 did. The older system had less capabilities but was much more configurable and the UI was faster. The older program also consumed less resources. For the customers that o...

WIN-911 2025 SP1 allows the failover utility to run as a Windows Service, so auto startup is much simpler. Unfortunately, the failover module does not appear in the Status view in Workspace or in the Mobile app

The ability to either export or run a report for what tags are in the alarm database.

The "alarm history" feature in the mobile app appears to pull from the "timeline" database of win911 control center. This limits it to 200 events. If you have a large system, that timeline will be lucky to show more than 24hours of events. Meaning...

When the subscription renewal for the software and mobile is about to expire, it would be nice if only the subscription holder and "NOT" the whole contact list is notified, this is not only annoying as well as nuisance since this happens every 2 d...

I would like the ability to set default filtering for my operators to view the Alarm History in SmartSights Mobile. I'd like the ability to have the filter honor the settings in Short or Long's configuration so I don't have to constantly be updati...

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...

Create a new contact and add them to several notification policies based on their role or roles. Or copy the configuration of an existing contact so the new contact doesn't have to be added to each notification policy one at at time.

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.