SmartSights Feature Requests

Allow Voice to Acknowledge Multiple Alarms

In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.

  • Guest
  • Nov 9 2021
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  • Guest commented
    25 Apr 06:37pm

    Playing uninterrupted would be way better than what you have now. Also, clients understand that they will/might ack unheard alarms and are okay with this. I'm just conveying what I hear our clients saying...

  • Admin
    Steven Rivas commented
    15 Feb 08:51pm

    If we were to do something like this, you would run the risk of acknowledging alarms that you never heard, which is a huge liability. What if we went back to the V7 where all the alarms play uninterrupted, and then you acknowledge at the end? Perhaps we could make it an option.

    -WIN-911 Team