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SmartSights Feature Requests
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WIN-911

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Enable/Disable Visualization of Allow Notification Based on User-Role

As a WIN-911 admin I would like to have control on users/user roles who can visualize the option to enable/disable notifications from the 3-dotted menu pane. This will help me avoid the risk that operators mistakenly click on the toggle and forget...
12 months ago in WIN-911 0

Mobile app alarm history should pull from historical logs, not timeline

The "alarm history" feature in the mobile app appears to pull from the "timeline" database of win911 control center. This limits it to 200 events. If you have a large system, that timeline will be lucky to show more than 24hours of events. Meaning...
7 months ago in WIN-911 0

Failover should only allow one active server

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...
11 months ago in WIN-911 0

Send SMS messages via Internet without SMS modem

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.
over 6 years ago in WIN-911 5 Planned

Control Center Should Reconnect Automatically When Win911 System Available

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...
over 1 year ago in WIN-911 0

Add tag description to Timeline and Historical logs

Add tag description to Timeline and Historical logs. Our tag names are not detailed enough to tell what the alarm is. We need the description for this purpose.
4 months ago in WIN-911 0

Default Values to Operator Workspace

In Operator Workspace for WIN-911, the values aren't defaulted to anything. If operators have to manually update the call recipient, they have to manually connect to the WIN-911 server, manually select the on-call operator, and then manually enter...
5 months ago in WIN-911 0

Add method to reset Status Module Failures

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
almost 2 years ago in WIN-911 0

Apply formats by notification policy

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...
about 3 years ago in WIN-911 1

Ability to choose Tag Description or Tag Comment in the various views

When viewing the Historical Logs, Timeline, etc. We would like to be able to see the Tag Description or Comment instead of the Tag Name.
over 1 year ago in WIN-911 0