WIN-911

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 al...

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.

When license is not advanced, make advanced features non-functional, but still visible, the ability to remove them, and keep the application functional. Instead of making the module and entire application non-functional with no indication why and ...

I need to know that WIN-911 is not working. If I need an alarm annunciated, I need to be sure that WIN-911 is alive. Monitoring a heartbeat would let me know that it is still functioning and can be relied upon, especially after hours.

The OPC DA implementation used by Win911 attempts to pull in every single record field on a particular DA Server as opposed to going branch by branch. On large systems, it is unusable as it is trying to collects millions of record fields.

Please consider adding support for sending alert messages directly to popular enterprise chat applications such as Slack and Google Chat. This could be as simple as one-way notification style messages that typically target a webhook url and pass a...

Where using two Win-911 servers in Active/Standby with each having a dedicated SMS modem, it would be good to extend this to allow for automatic switching between modems should one become unresponsive.

I've used a tapi modem for years with no issues. All the people that still have Tapi modems would still be able to use them rather than throw them away.

We use FactoryTalk with Thin Clients, so they don't have a DOS or Widows OS . FactoryTalk only provides a simple Web Client and limited access to the Terminal Server file system. It would be very benificial if you would provide a web interface to ...

When our system dials out for a notification it asks the user to enter their ID before it voices the active alarms. Unless the user skips the messages or acknowledges them the system marks this down as a failed event. This is not correct. As soon ...