Ideas

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...

We have many reports for which we save the data summary worksheet as an HTML report. We use the XLRweb portal to view these HTML reports. However, there are occasions when we would like to download the Excel report from XLRweb. The web tool has a ...

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.

It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...

Operators don't want to remember more codes. With everyone having to have a unique code I have to keep an excel spreadsheet for all of my clients to tell them their codes when they forget. It would be simple if you could just use the last 4 digits...

On the WIN-911 Mobile app, how can we change the date/time format of the alarms from mm.jj.aaaa – hh :mm PM (example 6/23/2021 9:00 PM) to jj/mm/aaaa – hh:mm (for example 23/06/2021 21:00).