WIN-911

We would like the ability to control the format of the mobile pop-up notification. The current format is confusing for most of our users and does not provide easily actionable information without a significant amount of context.

The idea would be that WIN-911 services start up automatically after a server power outage without needing a user to log on first.

Allows operator to see if Win911 is actively connected to the alarm source. Aids in diagnosing Win911 issues. A visual notification on the screen would let operator know Win911 has lost ability to actively alarm. Also a notifier via SMS, email, vo...

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...

Add export/import to CSV option for manual InTouch tags

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...

Give Greater Control to stop,start and connect for FTAE. Factory Talk A&E Application Connection will not allow any Network Application connection to work for the first time after a restart and an engineer must set the Application to a Local F...

Win911 v7 logged who called in and acknowledged an alarm. This functionality in Win-911 2024 would help to determine who may have taken action on a particular alarm. It also recorded additional information as well if they requested a report. This ...

I have had issues with Win911 getting stuck because an alarm was active when an operator used the "suppress" feature in FactoryTalk Alarm & Events. The alarm strategy didn't recognize that the alarm was no longer active and wouldn't stop notif...

When license is not advanced, make advanced features non-functional, but still visible, the ability to remove them, and keep the application functional. Instead of making the module and entire application non-functional with no indication why and ...