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WIN-911

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Provide alternative access to alarm events and notifications

We use FactoryTalk with Thin Clients, so they don't have a DOS or Widows OS . FactoryTalk only provides a simple Web Client and limited access to the Terminal Server file system. It would be very benificial if you would provide a web interface to ...
over 1 year ago in WIN-911 0

Modify what qualifies as a successful phone contact event

When our system dials out for a notification it asks the user to enter their ID before it voices the active alarms. Unless the user skips the messages or acknowledges them the system marks this down as a failed event. This is not correct. As soon ...
over 1 year ago in WIN-911 0

WIN-911 Log Viewer Time Columns

For the alarm history - can you put it in a table format with each alarm on a single line, and 3 columns - 1 each for Time Activated, Time Acknowledged, Time Cleared. This makes it much easier to track alarm status at a glance - if the Ack and Cle...
almost 5 years ago in WIN-911 0

Subscription AND Imported Tags

I'd like to use Subscription (InTouch) for thousands of alarms and import only a few (less than 100) tags to use for reports.
over 3 years ago in WIN-911 0

Add search ability in directory

add a search function on directory so a name can be searched for instead of scrolling down a long list of names, such as in the OPC Data Access items and alarms tab
over 1 year ago in WIN-911 1

Win911 InTouch Runtime as service

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service
over 3 years ago in WIN-911 1

Notification Alarm Count on WIN-911 App Icon

As did the Mobile-911 App, the WIN-911 Mobile App should display the total number of active alarms. While the alarm banner is provided, it is only useful if the user goes into Phone Settings and changes the setting for the banner from 'Temporary' ...
about 5 years ago in WIN-911 1

Easy Alarm Formats for Voice Connections

Easier way to edit/modify the way and order of what the voice annunciates via a phone call.
about 5 years ago in WIN-911 1 Planned

Enable the ability to change the threshold used by WIN-911 Mobile to post connectivity issue banners on mobile devices

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users s...
over 1 year ago in WIN-911 2

View/Edit Workflows

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...
over 3 years ago in WIN-911 0