Logview to have more functions of alarm management
We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...
Text Response that the acknowlagement was accepted
When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...
Include support code for "Renew Your Support" notifications in Mobile app
I have multiple sites and multiple customers registered in my WIN911 Mobile app, it would be useful if the notification to renew support included some information about which account specifically needs to be renewed. I also think their may be an i...
WIN-911 Mobile to reflect alarms based on active alarming systems at all times (to mirror SCADA behavior)
We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...
Ability to select what is displayed as a value in reports, i.e., number of decimal places, True/False, On/Off, Open/Closed.
It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...
I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.
Have Windows focus/bring up Control Center Monitor when an alarm comes in
In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.
Utilize a checkbox on operator workspace to leave all the operators on the list so they can enable or disable themselves easily
I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...