WIN-911

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...

I have multiple sites and multiple customers registered in my WIN911 Mobile app, it would be useful if the notification to renew support included some information about which account specifically needs to be renewed. I also think their may be an i...

I want the operators to be able to hear the alarm description and acknowledge the alarms, nothing else.

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.

It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.