Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...
See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...
FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
Please add Alarm Description field to Historical logs. It's great that you added this function to the Monitor, but to make the alarms more transparent, please add this function to the Historian Logs as well.
Win911 administrative alarms separate from process/SCADA alarms or a standby timer
My customer would very much like some sort of safeguard in place in the event that someone puts Win911 into standby mode and forgets to reactivate it. It has happened several times, and it creates a possibility of a serious health hazard with no a...
During an alarm flood event, Win911 Voice only allows to acknowledge one alarm at a time, meaning you enter a acknowledgement code every time you listen to an alarm. In the old Win911 V7 - operators were able to listen to all alarms and acknowledg...
Auto-Fit of Parameter section of Website XL Reporter UI
The parameter section of the web hosted on demand reports does not auto fit the setting text which causes some letters to get shifted to the next row of text making the UI not look visually appealing and hard to read. Would be nice if this column ...
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