WIN-911

I suggest using a ping tool to test the internet to assure that SIP voice calls can be executed. If they cannot, then send a tag to SCADA and/or use the modem to send SMS messages.

I have a customer that would like to have all their operators on a list. They rotate on call and would like to make things easier. If there was a checkbox they could click on to put themselves on the callout list easily, and clear to remove themse...

I use shorthand when labeling alarms and define the abbreviated terms in the "say as" tab. This way the operator can hear the correct/expected terminology. This saves me time on the front end as an integrator and helps keep systems consistent. Thr...

Operators don't want to remember more codes. With everyone having to have a unique code I have to keep an excel spreadsheet for all of my clients to tell them their codes when they forget. It would be simple if you could just use the last 4 digits...

On the WIN-911 Mobile app, how can we change the date/time format of the alarms from mm.jj.aaaa – hh :mm PM (example 6/23/2021 9:00 PM) to jj/mm/aaaa – hh:mm (for example 23/06/2021 21:00).

In the life science industry, Aveva PI systems have been installed significantly as the main platform for data historian. Even though Aveva PI has it's own notification system it is not as robust as Win-911. Having a direct interface to PI Data Ar...

Occasionally, on reports. I will get "Error on reading data". It would be good to have an option to instead show the last good value, and possibly an indication that it the data is not up-to-the-second.

Network alarms are broadcasted with Alarm, Acknowledged or Normal conditions, and is the primary data protocol used by Building Automation systems in North America. We used WIN911 for a boiler plant, but we had to use a PLC with OPC-DA since you d...