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Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...
over 1 year ago in WIN-911 2 Shipped

Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
almost 2 years ago in WIN-911 3 Shipped

Change Watchdog to Accept an iFix Tag that Constantly Changes Value

Not sure if this applies to other HMIs, but for iFix specifically I would like to be able to enter a tag into the watchdog that is constantly changing (AI, for example) rather than being forced to use an alarm tag (DA) that needs to be triggered o...
over 2 years ago in WIN-911 1 Shipped

Fix Reports List on Android Mobile App

I was told to submit a feature request for this, but this is more of fixing an usability issue than implementing an actual feature. In general I feel like the Android app needs a facelift to improve readability, usability, and intuitiveness, but I...
over 2 years ago in WIN-911 1 Shipped

Option to opt out of connection to... alarms

We get nuisance alarms that say connection to wastewater... and that's all we see. By the time the app is opened the alarm is gone. The worst part is, everyone with signed into the app gets the alarm weather or not they are the actual on-call pers...
over 2 years ago in WIN-911 1 Shipped

Add checkbox RANGE – “Ignore RANGE alarms”

We would need to ignore (iFIX) RANGE alarm statuses in the same way as COMM alarms can be ignored (to prevent a flood of messages). Actually, it would be even better that the user could define the (alarm status) names that need to be ignored.
about 3 years ago in WIN-911 0 Shipped

OPC DA Alarm Description in Win911 Log viewer

it would be nice to see item description in the Log Viewer for operators to understand the alarm (versus the Tag of the alarm)
over 3 years ago in WIN-911 1 Shipped

create win-911 tags from excel spreadsheet/ mass creation of win-911 tags

I need to be able to add 800+ tags without have to enter them one by one. If I have all the information that I need on a spreadsheet I should be able to run an export and create all win-911 alarms.
over 3 years ago in WIN-911 1 Shipped

Monitor server communications to remote modules for distributed installations

In a distributed installation, where WIN911 resides on a server but the SCADA is on a remote server, there is not a feature in the software that will monitor communication between the WIN911 server and the remote WIN911-SCADA module. If communicat...
over 3 years ago in WIN-911 4 Shipped

Delete alarm setting like in Mobile911

When orphaned alarms occur on an individual app the only way we have to remove them is to restart the SCADA server.
almost 4 years ago in WIN-911 0 Shipped