All ideas

Create a new contact and add them to several notification policies based on their role or roles. Or copy the configuration of an existing contact so the new contact doesn't have to be added to each notification policy one at at time.

The ability to either export or run a report for what tags are in the alarm database.

The "alarm history" feature in the mobile app appears to pull from the "timeline" database of win911 control center. This limits it to 200 events. If you have a large system, that timeline will be lucky to show more than 24hours of events. Meaning...

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...

In the previous version I used of the mobile app, the alarm history screen by default would only display alarms that were escalated to that device, but the Smartsights app now pulls all alarms into the alarm history screen, even if I have them on ...

In the Notification Policies area, a specific section that stores Callout Lists used by Advanced Notification polices so they’re easier to maintain.

For Advanced Notification policies, Delay blocks are currently capped at 59 minutes. Make option to have up to 24 hours. Stacking delay blocks looks sloppy and causing system performance issues

For Advanced Notification policies, create an option block to execute an action at a certain time of the day (e.g. at 0:00 automatically acknowledge an alarm). This option block would operate similarly to the Delay block, not the Timespan fork. Se...

This is achievable through SQL, but a more ideal method is requested. Example: EmployeeA Email Work Hours ( EmployeeA@neorsd.org ) would receive notifications M-F 7:00 – 17:00. EmployeeA All Hours ( EmployeeA@neorsd.org ) would receive notific...

It would be helpful to be able to create an apply formats per notification policy or even by alert type. We want to make the alert formats very descriptive, but it is difficult to find a one size fits all approach when we have varied alert types. ...