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SmartSights Feature Requests

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Stop Voice Retries when alarm is acknowledged

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...
29 days ago in WIN-911 2

Allow Bulk Edit of InTouch Tags for Notification Policies

Allow bulk edit of InTouch tags to change notification policies.
14 days ago in WIN-911 0

Create categories to organize forms in, similar to the categories used to organize report templates

Currently I have 31 data entry forms used by various users, which is getting to be a long list to scroll through to find the right form to do your operator rounds. Being able to organize them into categories, such as is down with the reports, woul...
19 days ago in XLReporter 0

Expose the Excel download button in the XLRWeb portal when configured to view HTML reports.

We have many reports for which we save the data summary worksheet as an HTML report. We use the XLRweb portal to view these HTML reports. However, there are occasions when we would like to download the Excel report from XLRweb. The web tool has a ...
about 2 months ago in XLReporter 0

Have Windows focus/bring up Control Center Monitor when an alarm comes in

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.
about 2 months ago in WIN-911 0

Ability for Win911 to switch modems in case of failure

It would be nice if Win911 was able to failover to a redundant modem in case of failure for a Win911 system without a redundant system.
4 months ago in WIN-911 0

Allow Voice to Acknowledge Multiple Alarms

In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.
over 2 years ago in WIN-911 3 Planned

Add filter to for Alarm State in Control Center

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.
2 months ago in WIN-911 0

Allow Callout Lists created for Workflows to be accessed via Operator Workspace

No description provided
3 months ago in WIN-911 0

Schedule Query

Given a specific datetime, display a list of Connections grouped by Contact where each connection is on duty for specified time. Extend to timespan with options for full or partial range matches.
3 months ago in WIN-911 0