All ideas

In the previous version I used of the mobile app, the alarm history screen by default would only display alarms that were escalated to that device, but the Smartsights app now pulls all alarms into the alarm history screen, even if I have them on ...

It would be nice to have a basic or lightweight version that functions as V7 did. The older system had less capabilities but was much more configurable and the UI was faster. The older program also consumed less resources. For the customers that o...

In the Notification Policies area, a specific section that stores Callout Lists used by Advanced Notification polices so they’re easier to maintain.

For Advanced Notification policies, Delay blocks are currently capped at 59 minutes. Make option to have up to 24 hours. Stacking delay blocks looks sloppy and causing system performance issues

For Advanced Notification policies, create an option block to execute an action at a certain time of the day (e.g. at 0:00 automatically acknowledge an alarm). This option block would operate similarly to the Delay block, not the Timespan fork. Se...

We would like to: Ability to export/import notification policies like the alarm list export/import process. Ability to export/import contacts like the alarm list export/import process. Ability to export/import labels like the alarm list expo...

This is achievable through SQL, but a more ideal method is requested. Example: EmployeeA Email Work Hours ( EmployeeA@neorsd.org ) would receive notifications M-F 7:00 – 17:00. EmployeeA All Hours ( EmployeeA@neorsd.org ) would receive notific...

WIN-911 2025 SP1 allows the failover utility to run as a Windows Service, so auto startup is much simpler. Unfortunately, the failover module does not appear in the Status view in Workspace or in the Mobile app

I would like to have the Acked By column selectable in the Historical Log tab as it is in the Live Event tab of WIn-911 Control Center. This would enable us to analyse historical logs and identify the percentage of alarms acked via the Control Cen...

• GUI & Navigation: The current interface feels dated and occasionally cluttered. In a "call out" scenario, every second counts. We would like to see a cleaner, more streamlined GUI that prioritizes active alarms and simplifies the acknowledge...