All ideas

If alarm is acknowledged (from different source) after voice notification starts operators get "Alarm cannot be acknowledged at this time" error message, voice notification fails, and retries start and operators continue to get the same voice mess...

Allow bulk edit of InTouch tags to change notification policies.

Currently I have 31 data entry forms used by various users, which is getting to be a long list to scroll through to find the right form to do your operator rounds. Being able to organize them into categories, such as is down with the reports, woul...

We have many reports for which we save the data summary worksheet as an HTML report. We use the XLRweb portal to view these HTML reports. However, there are occasions when we would like to download the Excel report from XLRweb. The web tool has a ...

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.

It would be nice if Win911 was able to failover to a redundant modem in case of failure for a Win911 system without a redundant system.

In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.

Can you add the ability to filter on Alarm State in the Montior tab in Control Center? In previous versions of 911, Inactive UnkAk alarms didn't show in the alarm viewer, but in 2024, they are showing along with the active alarms.

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.