All ideas

I would like to send alarm notifications to myself in Teams and acknowledge them back to my SCADA system.

See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...

It would be nice if Win911 was able to failover to a redundant modem in case of failure for a Win911 system without a redundant system.

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...

Allow bulk edit of InTouch tags to change notification policies.

Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...

Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...

Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...

I don’t see anywhere within the mobile app to toggle light/dark mode. Instead I have to change it at the OS level within my phone.

On a large system like the one we have, it lakes an hour to export OPC DA alarms. It would be much faster if you could export alarms that you select or filter.