All ideas

e.g. quality role only sees quality related tickets

Export data to excel file the functionality currently available in on demand reports if that can be provided in web portal it will be quite useful for sharing data. Attached images for reference

Add tag description to Timeline and Historical logs. Our tag names are not detailed enough to tell what the alarm is. We need the description for this purpose.

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...

In Operator Workspace for WIN-911, the values aren't defaulted to anything. If operators have to manually update the call recipient, they have to manually connect to the WIN-911 server, manually select the on-call operator, and then manually enter...

We would like for WIN-911 to have the ability to send SMS notifications via the Internet without purchasing an SMS modem.

Have automatic time period options when using on-demand/web reports - right now when you open a on-demand/web report, it defaults to the last chosen time period of that report, but it would be great if you could set that to be something else. Such...

The ability to either export or run a report for what tags are in the alarm database.

The "alarm history" feature in the mobile app appears to pull from the "timeline" database of win911 control center. This limits it to 200 events. If you have a large system, that timeline will be lucky to show more than 24hours of events. Meaning...