We would like to:
Ability to export/import notification policies like the alarm list export/import process.
Ability to export/import contacts like the alarm list export/import process.
Ability to export/import labels like the alarm list expo...
When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...
Add label priority and filtering for WIN911 Control Center Monitoring
It would be useful from an operator perspective to be able to see where an alarm is coming from in our application. We have many different areas and utilities that would be very helpful to categorize at a glance on the monitoring screen in control...
Remove or be able to embed custom video on web portal
There is no option to remove the link to the "Web portal video" on the home screen of the xl reporter web portal. I'd like to be able to either hide this or embed a custom video option.
Offer a voice only version or basic lightweight version
It would be nice to have a basic or lightweight version that functions as V7 did. The older system had less capabilities but was much more configurable and the UI was faster. The older program also consumed less resources. For the customers that o...
Failover module does not appear in the Status view in Workspace or in the Mobile app
WIN-911 2025 SP1 allows the failover utility to run as a Windows Service, so auto startup is much simpler. Unfortunately, the failover module does not appear in the Status view in Workspace or in the Mobile app
• GUI & Navigation: The current interface feels dated and occasionally cluttered. In a "call out" scenario, every second counts. We would like to see a cleaner, more streamlined GUI that prioritizes active alarms and simplifies the acknowledge...
Mobile app alarm history should pull from historical logs, not timeline
The "alarm history" feature in the mobile app appears to pull from the "timeline" database of win911 control center. This limits it to 200 events. If you have a large system, that timeline will be lucky to show more than 24hours of events. Meaning...