There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.
Add Ability to Select Which Other Modules are Considered by Status Module
Add the ability in the configuration of the status module to select which modules should be included when evaluating failure status. Much like how you can currently select to include Reporting Module or not, have a similar selection for every inst...
Add option to only have Active and Acknowledged to mitigate subsequent renotifications alarms distracting while driving
Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...
In some systems an event can generate multiple alarms which can take a long time to listen and acknowledge individually. It would be helpful if there was an option to send "acknowledge all" from phone interface.
Rules/requirements for user passwords to comply with 21 CFR Part 11. For example, rules such as minimum of 6 characters, at least 1 uppercase, at least 1 lowercase, at least 1 numerical, at least 1 special character.
See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...
FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.
Allow Advanced policy loops function blocks to go flat 60 minutes and 1000 loop max
The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...