On a large system like the one we have, it lakes an hour to export OPC DA alarms. It would be much faster if you could export alarms that you select or filter.
Voice starts the message before the contact answers and the message is missed if it isn’t answered right away. Win911 V7 used to wait for a response upon the being answered to start the message. The operators greatly would like this feature to be ...
Control Center Timeline Automatically Filtering Based on Active/Standby Status
Interesting issue occurs when both primary and backup WIN-911 servers are configured in the Control Center with History/Time both enabled. Tried going over this issue with support, but there was nothing they could do. The Timeline (when Auto Updat...
Alarm routing based on the value or status of another tag
Use the value or alarm status of a specific tag in the source system to route other alarms. E.g. a decision block in the Advanced Notification Policies that can read the value or alarm state of a specific iFIX tag.
Notify in app & email when connection has been restored
Receiving a notification that connectivity has been restored would be helpful. Your servers could ping ours every minute or so until connectivity has been restored and a notification could be sent. OR, WIN-911 on our server could try pinging (comm...
We've been having issues where the voice gateway will prevent the operators from calling-in, but the call-outs seem to work fine. We're working to resolve that, but I believe a contingency for testing the system remotely would be beneficial. My op...
With many hands-free laws coming through, the ability to use voice to enter the access code and ack code to allow alarm interaction without touching the phone would be a great feature.
Win911 v7 logged who called in and acknowledged an alarm. This functionality in Win-911 2024 would help to determine who may have taken action on a particular alarm. It also recorded additional information as well if they requested a report. This ...
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