All ideas

It is really important to our Organization to be able to use the same Authorization Code when we are answering Win-911 alarm calls. Multiple people answer the same phone lines and it will create a lot of confusion if they need to remember what cod...

Add option to only have Active and Acknowledged checked to mitigate subsequent renotification alarms distracting people while driving. We have had a situation where one of our operators was pulled over by police because of renotifications coming t...

See support case #00077325. It would be beneficial if the installation unzips those files, rather than needing one-time file access post-installation in order for the software to work correctly. As soon as I gave myself Full Control of those files...

Not sure if this applies to other HMIs, but for iFix specifically I would like to be able to enter a tag into the watchdog that is constantly changing (AI, for example) rather than being forced to use an alarm tag (DA) that needs to be triggered o...

I don’t see anywhere within the mobile app to toggle light/dark mode. Instead I have to change it at the OS level within my phone.

It would be nice if Win911 was able to failover to a redundant modem in case of failure for a Win911 system without a redundant system.

FTV A&E has some features like "Alarm Enabled" tag masks that will cause outdials when modifying tags with alarm classes that outdial configured. The ability to set strings to ignore/not outdial from A&E would reduce end user confusion.

The addition of function blocks and loops would make our outdialer system much more robust, however the 59m, 55s timer max and 99 loop max are insufficient for large systems where there could be 200+ loops before an alarm is cleared (100 loops at ...

I would like to send alarm notifications to myself in Teams and acknowledge them back to my SCADA system.

Allow bulk edit of InTouch tags to change notification policies.