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SmartSights Feature Requests
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Have WIN911 2021 Log view "pop-up" or brought to the front on New Alarms

Having the log viewer pop up in the middle of the screen when a new unacknowledged alarm occurs could be useful in some applications. This could be a selectable feature chosen inside of the workspace.
about 3 years ago in WIN-911 0

Win-911 mobile notification format editing

We would like the ability to control the format of the mobile pop-up notification. The current format is confusing for most of our users and does not provide easily actionable information without a significant amount of context.
about 2 years ago in WIN-911 3

Automatic WIN-911 Startup After Server Power Outage Without Needing to Log On

The idea would be that WIN-911 services start up automatically after a server power outage without needing a user to log on first.
about 3 years ago in WIN-911 0

Visual indication and a notifier if a Win911 data connection is lost.

Allows operator to see if Win911 is actively connected to the alarm source. Aids in diagnosing Win911 issues. A visual notification on the screen would let operator know Win911 has lost ability to actively alarm. Also a notifier via SMS, email, vo...
over 4 years ago in WIN-911 2

Bring back text based log files.

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...
over 4 years ago in WIN-911 0

Add export/import to CSV option for manual InTouch tags

Add export/import to CSV option for manual InTouch tags
about 1 year ago in WIN-911 0

Renotify only users that received notification that an alarm is active + unack when the alarm has transitioned to active +ackd.

In previous version of WIN-911 we had the option to configure alarm notifications to notify only users that received an indication that an alarm has transitioned from active/unacknowledged to active/acknowledged. In the latest version of WIN-911 w...
about 3 years ago in WIN-911 0

Fix FactoryTalk A&E Application Connection After Restart Issue

Give Greater Control to stop,start and connect for FTAE. Factory Talk A&E Application Connection will not allow any Network Application connection to work for the first time after a restart and an engineer must set the Application to a Local F...
about 2 years ago in WIN-911 1

Log who acknowledged an alarm

Win911 v7 logged who called in and acknowledged an alarm. This functionality in Win-911 2024 would help to determine who may have taken action on a particular alarm. It also recorded additional information as well if they requested a report. This ...
about 1 year ago in WIN-911 0

Support for Shelving and Suppression from FactoryTalk Alarm & Events

I have had issues with Win911 getting stuck because an alarm was active when an operator used the "suppress" feature in FactoryTalk Alarm & Events. The alarm strategy didn't recognize that the alarm was no longer active and wouldn't stop notif...
over 4 years ago in WIN-911 1 Planned