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SmartSights Feature Requests
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Failover utility should check network connectivity between primary and secondary systems. In case of network failure it's better to have both unreachable primary and secondary active than none (It's unclear if primary is still connected to the gateway) .

It seems that the Failover utility is coded to act only when the modules fail and doesn't check if primary is reachable on the network after initial connection. It would be great to have secondary Win911 be activated in case of primary being unrea...
over 1 year ago in  0

Dynamic Level Alarm Limit when using OPC

It would be nice to reference an OPC tag for use as the limit setpoint on level alarms, ie I have a system that has certain times when a wetwell alarm could be modified. It creates added work and the possibility of human error to have to remember ...
over 1 year ago in WIN-911 0

Allow multiple network SMS modems

Where using two Win-911 servers in Active/Standby with each having a dedicated SMS modem, it would be good to extend this to allow for automatic switching between modems should one become unresponsive.
over 4 years ago in WIN-911 0

Support Tapi Modems

I've used a tapi modem for years with no issues. All the people that still have Tapi modems would still be able to use them rather than throw them away.
over 4 years ago in WIN-911 0 Will not implement

Add a pop-up verifying connection was made with your mobile gateway when doing an alarm reqest

It was available for 2021 and not available for 2024
over 1 year ago in WIN-911 0

Visual indication and a notifier if a Win911 data connection is lost.

Allows operator to see if Win911 is actively connected to the alarm source. Aids in diagnosing Win911 issues. A visual notification on the screen would let operator know Win911 has lost ability to actively alarm. Also a notifier via SMS, email, vo...
almost 6 years ago in WIN-911 2

Support for Shelving and Suppression from FactoryTalk Alarm & Events

I have had issues with Win911 getting stuck because an alarm was active when an operator used the "suppress" feature in FactoryTalk Alarm & Events. The alarm strategy didn't recognize that the alarm was no longer active and wouldn't stop notif...
over 6 years ago in WIN-911 2 Planned

Have WIN911 2021 Log view "pop-up" or brought to the front on New Alarms

Having the log viewer pop up in the middle of the screen when a new unacknowledged alarm occurs could be useful in some applications. This could be a selectable feature chosen inside of the workspace.
almost 5 years ago in WIN-911 0

Add WIN-911 Gateway Name or Defined Site Name in WIN-911 Mobile expiration Push

As an integrator supporting more than 12 clients using Mobile, I am not able to easily determine which WIN-911 customer is going to expire in support. If you could expose the gateway user name or defined site name in expiration message that would ...
about 3 years ago in WIN-911 0

Easy Alarm Formats for Voice Connections

Easier way to edit/modify the way and order of what the voice annunciates via a phone call.
over 6 years ago in WIN-911 1 Planned