All ideas

Easier way to edit/modify the way and order of what the voice annunciates via a phone call.

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users s...

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...

As an integrator supporting more than 12 clients using Mobile, I am not able to easily determine which WIN-911 customer is going to expire in support. If you could expose the gateway user name or defined site name in expiration message that would ...

The operator acknowledging the alarms have to wait for the full alarm to acknowledge the alarm this takes up valuable time when it is a recurring alarm.

It would make viewing the reports easier by not having 12 decimal places to the right and would more closely indicate the actual condition of a status point. Currently it only displays True/False. Depending on the programming of the controllers in...