All ideas

I want the operators to be able to hear the alarm description and acknowledge the alarms, nothing else.

Have Win911 generate a generic SMS/VOIP Call/Email to contact a user to inform them that they are now scheduled on call.

Operators select from a drop down list of schedules and often select an incorrect schedule from the list. This results in them not getting alarms a the correct times. Please add a filter to the schedules drop-down list in the Contacts Utility same...

In the SMS gateway, there is one purge SMS queue. Looks like when clear the SMS queue, I will have to click the button and restart the SMS and Dispatcher runtime service. In case of system got blast quantity of alarms, I will have to click the but...

In China, many remote area only has China Telecom signals. There are modems supporting China telecom but WIN-911 software doesn't support it.

Imagine a strategy that stops when the alarm becomes terminal, but has multiple tactics with one tactic starting/stopping on state 'active'/'inactive'.The tactic could be triggered multiple times as long the alarm isn't acknowledged.It would be he...

It would be usefull to be able to have additional filter options on an InTouch abonemment.One of such an additional option could be the InTouch alarm comment. This would make it possible to exclude Tags temporarily without changing the WIN911 conf...

It would be useful for customers to be able to use iFIX defined area (including custom areas) as a decision block in an Advanced Tactic. One solution is using labels in WIN-911, but it would be helpful to not have to recreate a separate label to u...

For larger systems where more than 400 plus alarms/tags configured in win911, finding some or group of tags under iFix is not easy. Current filter option is based on tags value, not tag name so use less. Serach box aslo not work as typical serach ...

Some customers use their own system to send SMS/Emails. The idea is to allow connecting the SCADA system (iFix/CIMPLICTY) to WIN-911 and used it to send HTTPrequest to 3rd party Webservices