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SmartSights Feature Requests
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Adding Outlook conenction to Schedules

The Schedules feature is a great feature for deciding when, who, and how to call people. I wish there was a way to use an Outlook calendar directly as a configured schedule. Our maintenance uses an already exiting outlook calendar to track vacatio...
over 4 years ago in WIN-911 0

Improve error recovery of OPC DA module

In recent Win911 versions, there has been improvements in how the OPC DA handles OPC Server faults. Several are now treated as recoverable, which is a much welcomed improvement. Within some OPC Server implementation, we sometime get RPC Service ti...
over 4 years ago in WIN-911 1

Alarms periodically sent as report on time

One customer is requesting to export alarm logs in the logview and send out to supervisor every day. If this process can be done in WIN-911 automatically, it will help a lot. As I understand, WIN-911 is to send alarm messages automatically then wh...
over 4 years ago in WIN-911 0

Interface with different Cloud platform to send SMS

Many customers are using cloud platform to send SMS in China which is much reliable for SMS notification as well as cheaper per message. WIN-911 doesn't have this function yet.
over 4 years ago in WIN-911 0

Using a "shared" cell phone

I would like to have the ability to call the same phone # (a shared phone), but have the ability for different people to log in and acknowledge alarms. With V7 you could do this. All you had to do is put the phone #'s you wanted to call at the top...
over 4 years ago in WIN-911 0

Keep Web based interface, or atleast a web based contacts utility

I know you have created the Contact utility app and you are planning on droping the web based configuration configuration for a similar application due to the silverlight support. But I hope you continue with another Web based Model. I think havin...
over 4 years ago in WIN-911 1

REST API for third-party interfacing

We develop custom SCADA dashboards and web interfaces for the oil and gas industry. Our customers would like to be able to add/modify alarm rules through our website. This could easily be done with the use of HTTPS GET/POST requests through a REST...
over 4 years ago in WIN-911 1

revise display summary of labels associated with email connection

I can't tell what labels have been associated with a contact past 3 or so. Arrange the labels vertically instead of horizontally with no provision to scroll.
over 4 years ago in WIN-911 3

Log of Active/Standby times

A log of when WIN911 goes into standby or active would be nice for holding employees accountable and ensuring the alarming features are activated each day.
almost 5 years ago in WIN-911 1 Already exists

Add the ability to customize the AT Commands and Expected Responses from Cellular Modems to accommodate all brands.

The Multitech Modems are simply awful. There are many better options of Cellular Modem Technology like Microhard, but there are also many others. Also Many facilities already use Cellular Modems for Data that could be utilized for texting purposes...
almost 5 years ago in WIN-911 2