All ideas

Need the ability to manage a spreadsheet or something to import email contacts and the like. The complex tables may work great for the app, but make managing it a nightmare when you have to transcribe 60 people from a spreadsheet into the app. Sam...

To add an item to a report you have to use the OPC Browser to find it and as other topics have pointed out the OPC Browser needs to be much improved. Existing items cannot be copied or edited once they have been added to the report. There is add o...

It's very important for our municipally to have voice notifications.

Ability to add / Modify Contacts from Contacts utility, Also possibly only with Admin User Authentication

When an alarm happens, it sends the notification to multiple people. If the alarm gets acknowledged through the Mobile app it sends out an instant notification to all methods instead of just the Mobile App. Please change this behavior to be simila...

Customers needs solutions to send SMS by using email. Adding email as a Data Source for the Win-911 would cover that needs.

It looks like the WIN-911 Mobile app uses the font size settings from the phone's operating system. We have some users who are older and use larger font sizes on their phone's operating system, but this really messes with the reports listing in th...

When an alarm occurs it will send the notification to multiple sources. If the alarm stays active and acknowledged the alarm there is another notification after 10 minutes. The notifications are via email, voice and text messages ok. The issue is ...

Improvement request: Notification has Strategy ID instance ID column. It would be useful if showing strategy Name instead of string of letters and numbers. See attached sample.

The Schedules feature is a great feature for deciding when, who, and how to call people. I wish there was a way to use an Outlook calendar directly as a configured schedule. Our maintenance uses an already exiting outlook calendar to track vacatio...