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Add ability for Win-911 to monitor Suppressed setting in Intouch alarms and suppress in Win-911

Alarms in Intouch can be suppressed (in the alarm manager), but Win-911 doesn't honor that setting and triggers notifications regardless.
about 2 years ago in WIN-911 0

Organising display of System Platform subscription conditions

I have quite complicated subscription conditions and the ordering of the line items seem to be random. Is there a way to sort these conditions as it is really hard to find things? Making the display of the conditions more compact will help too. (m...
about 2 years ago in WIN-911 0

Enhance WIN-911 Mobile Hub’s debug mode

WIN-911 Mobile Hub’s debug mode ability to capture all inbound and outbound information regarding Reports request and generation. In particular, Report’s Event Time information in debug mode where troubleshooting WIN-911 Mobile’s Reports informati...
about 2 years ago in WIN-911 0

In 2021 R5 Log Viewer, can "Condition" field display the alarm condition (FAIL, ON, OFF) instead of the alarm type (boolean)?

The previous versions (R4 and prior) displayed the alarm condition (FAIL, ON, OFF, etc) that was very useful when reviewing the alarms in the Alarm Viewer. The new version R5 displays the Alarm Type (Boolean) under the "Condition" header instead, ...
about 2 years ago in WIN-911 0

Please add labels to "OPC Data Access" Items and Alarms list in Version 2021 R5 and beyond.

Could the OPC item list view be changed back to previous version view? The list of OPC items in Version 2021 R4 Workspace and prior included labels and could be easily viewed/edited. Now, we have to expand each item individually to see what label ...
about 2 years ago in WIN-911 0

A Report feature to see alarms from the past 6 or 12 hours.

This was a request from a plant's management staff. A report feature to see alarms that became active during the last 6 or 12 hours would be useful for summarizing what occurred at the plant during a single shift or day. The report could be seen o...
about 4 years ago in WIN-911 0

Win911 mobile custom ringtone for label or alarm group or criticaly level

It could be useful for users to customize and assign a specific ringtone on Win911 mobile app, based on different criteria (label group, role, criticaly level , ecc), in order to identify quickly the alarm response.
about 2 years ago in WIN-911 0

Bring back Dialout override functionality.

Customers that have rotating shifts. Makes it much easier to put people on and off the dialer without having them go into works space.
over 4 years ago in WIN-911 0

Contacts Utility Tab Customization

Add the ability to hide the Connections Tab in the Contacts utility. I have set up the system to only use the basic tactics, we do not use the Schedule or Roles feature. Our users are expected to change the Contacts under the Basic Tactics. Having...
over 4 years ago in WIN-911 2

Standby mode should have the option to disable call in.

Seems like it should be part of the Win911 standby mode or an option at least. Both our Win911 servers try to answer the phone. The V7 Win911 had a number of rings setting that could be used but that could leave you with the primary trying to answ...
over 4 years ago in WIN-911 0