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On Call Scheduling

Allow assigning people to shifts in one schedule instead of having multiple schedules.
almost 2 years ago in WIN-911 0

Alarm acknowledgement codes with the V7 software allowed one code across multiple phone lines. The new software requires unique acknowledgment codes for each phone dial out. Users should have the option to choose between a unique code system or a standard duplicate acknowledgment code system.

As the supervisor of a facility using WIN911 I can receive alarms from 6 different phone lines. The new WIN911 software only provides the option for unique acknowledgement codes for each phone line dial out. The user should have the option to choo...
almost 4 years ago in WIN-911 0

Provide an Online Complete manual for every aspect of the application

There is no full manual available for win911. There is a link for one but it goes to a quick start guide
almost 2 years ago in WIN-911 0

Ability to format message layout in the mobile app

Would like to create smaller shorter info messages in the mobile app like you can with SMS
almost 2 years ago in WIN-911 0

remove Case sensitivity in Subscriptions

Windows is not Case sensitive - why should the Subscription filter be case sensitive
almost 2 years ago in WIN-911 0

option to remove the Comment dialog in the mobile app.

The Comment dialog that appears in the app when an alarm is acknowledged is of no use to us and we would like to see the option to not have that display at all. It's an extra step that isn't needed.
almost 2 years ago in WIN-911 0

Add Description column under iFix - Blocks tab.

We are moving v7.17 to latest 4.20.13 and found that under Alarming > iFix > Blocks , no more alarm descrition. Alarm Descriptio and Priority was very helpful to compare for cross ref purpse in older version but not exist in new version. Thi...
almost 4 years ago in WIN-911 0

Announcer as a service

We run announcer on our Win-911 server for local announcements. We would like it to run as a service so we don't have to login every time the system is rebooted to restore local announcements. This may also be useful for systems that run elsewhere...
about 2 years ago in WIN-911 1 Will not implement

Expose system status monitor module information via SNMP and/or custom alarms

Make the info in system status monitor module available via SNMP, so it can easily be monitored by IT. Additionally custom alarms that can be send via the notifiers may be usefull
about 2 years ago in WIN-911 0

Multiple Email Formats /color change Based On Tag Severity

It would be nice to have the ability to use different email formats based on the Tag severity. ex. Critical alarms come in as red and win 911 format would be red. A valve transition event with a low severity would come in as yellow or orange, and ...
about 2 years ago in WIN-911 0