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Win911 InTouch Runtime as service

Currently the Win911 InTouch runtime is required to be started as a regular application. Preference would be run as a service
over 4 years ago in WIN-911 1

Create categories to organize forms in, similar to the categories used to organize report templates

Currently I have 31 data entry forms used by various users, which is getting to be a long list to scroll through to find the right form to do your operator rounds. Being able to organize them into categories, such as is down with the reports, woul...
over 2 years ago in XLReporter 0

View/Edit Workflows

Is the only way to view or edit workflows to put them into a Notification Policy? The system I am working on has 12 operators. Each operator may have different ways to reach them: mobile/texting/cell phone/landline. My intent is to create a sub-wo...
almost 5 years ago in WIN-911 0

Logview to have more functions of alarm management

We have projects that end user would like to have a dashboard in several different screens including statistics about how many alarms happen in one day/one month and which alarms happen how many times in one day. And if possible to have a inhibit ...
almost 5 years ago in WIN-911 0

Text Response that the acknowlagement was accepted

When an operator acknowledges an alarm via text their is no easy way to only notify that one person that their response was accepted without notifying the entire call out list. An imediete response of the new status would be greatlly benneficial i...
almost 5 years ago in WIN-911 0

Expose the Excel download button in the XLRWeb portal when configured to view HTML reports.

We have many reports for which we save the data summary worksheet as an HTML report. We use the XLRweb portal to view these HTML reports. However, there are occasions when we would like to download the Excel report from XLRweb. The web tool has a ...
over 2 years ago in XLReporter 0

Include support code for "Renew Your Support" notifications in Mobile app

I have multiple sites and multiple customers registered in my WIN911 Mobile app, it would be useful if the notification to renew support included some information about which account specifically needs to be renewed. I also think their may be an i...
almost 5 years ago in WIN-911 0

The ability to Enable/Disable Voice reports.

I want the operators to be able to hear the alarm description and acknowledge the alarms, nothing else.
almost 5 years ago in WIN-911 1

Have Windows focus/bring up Control Center Monitor when an alarm comes in

In previous versions of Win-911, Windows would pop-up and focus on the alarm viewer page when an alarm came in, no need to change windows manually to get to the alarm monitor page.
over 2 years ago in WIN-911 0

WIN-911 Mobile to reflect alarms based on active alarming systems at all times (to mirror SCADA behavior)

We have duplicate WIN-911 Alarms showing in the Mobile App summary due to have redundant WIN-911 App Servers (see screenshot). This is a significant user adoption issue because it causes confusion by having duplicate alarms. This specific example ...
almost 5 years ago in WIN-911 1