All ideas

Would like to be able to print out, or export to csv, the list of items and their alarms, tactics, strategies, contact list, etc.

The OPC DA implementation used by Win911 attempts to pull in every single record field on a particular DA Server as opposed to going branch by branch. On large systems, it is unusable as it is trying to collects millions of record fields.

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.

I would like to send alarm notifications to myself in Teams and acknowledge them back to my SCADA system.

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functional...

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 al...

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.

Allows operator to see if Win911 is actively connected to the alarm source. Aids in diagnosing Win911 issues. A visual notification on the screen would let operator know Win911 has lost ability to actively alarm. Also a notifier via SMS, email, vo...

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...