All ideas

There are times when alarms flood into WIN-911 - operations staff would love to be able to acknowledge ALL alarms with one button (Ack ALL), rather than selecting each alarm condition and hitting ACK. Even if it were page by page - anything that w...

When your latest application fails over to the redundant server the redundant server is made active but the primary server is not placed into standby mode. This creates a situation in which both systems dial out for every alarm. When the redundant...

I would like to send alarm notifications to myself in Teams and acknowledge them back to my SCADA system.

During an alarm flood event, Win911 Voice only allows to acknowledge one alarm at a time, meaning you enter a acknowledgement code every time you listen to an alarm. In the old Win911 V7 - operators were able to listen to all alarms and acknowledg...

It would be handy if there was a way to filter reports on the Win-911 app, much like the old app. That way if one Win-911 system was monitoring multiple SCADA systems certain reports are seen by appropriate people; i.e. water reports are seen by w...

Control Center installed on a remote system (for the purposes of the Announcer function) should reconnect automatically if it's connection to the Win911 system(s) is lost. For example, if the system hosting the Win911 system is rebooted or service...

There should be a way to reset Failures in the Status Module WITHOUT restarting the service(s). Often these failures are triggered by outside issues (i.e. power, phone, network, and/or modem issues) are sometimes temporary and/or easily resolved.

Please add Alarm Description field to Historical logs. It's great that you added this function to the Monitor, but to make the alarms more transparent, please add this function to the Historian Logs as well.

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functional...

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.