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Properly browse OPC tree structure

The OPC DA implementation used by Win911 attempts to pull in every single record field on a particular DA Server as opposed to going branch by branch. On large systems, it is unusable as it is trying to collects millions of record fields.
almost 4 years ago in WIN-911 2

Mobile App Falsely Times Out When Acknowledging an alarm

With WIN-911 connected to System Platform, when the Acknowledge Button is pressed to an alarm notification detail in the WIN-911 App, a popup saying "acknowledging" appears for about 15 minutes, followed by a timeout error. This is despite the fac...
2 months ago in WIN-911 0

MS Teams Integration

I would like to send alarm notifications to myself in Teams and acknowledge them back to my SCADA system.
over 1 year ago in WIN-911 0

Allow Multiple Mobile Connections with the Same Email Address

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functional...
almost 3 years ago in WIN-911 0

Allow multiple numbers assigned to one contact/authorization code

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 al...
almost 3 years ago in WIN-911 0

Ability To Feedback To A SCADA System From WIN911 Software When The GrandStream Is Unavailable

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.
about 3 years ago in WIN-911 0

Visual indication and a notifier if a Win911 data connection is lost.

Allows operator to see if Win911 is actively connected to the alarm source. Aids in diagnosing Win911 issues. A visual notification on the screen would let operator know Win911 has lost ability to actively alarm. Also a notifier via SMS, email, vo...
about 4 years ago in WIN-911 2

Bring back text based log files.

Allows management to confirm operators are responding to call outs. Text files that are created daily much easier to deal with then using the log viewer. Log file folder can be shared and viewed across network. If possible add ability to email log...
about 4 years ago in WIN-911 0

Support for Shelving and Suppression from FactoryTalk Alarm & Events

I have had issues with Win911 getting stuck because an alarm was active when an operator used the "suppress" feature in FactoryTalk Alarm & Events. The alarm strategy didn't recognize that the alarm was no longer active and wouldn't stop notif...
over 4 years ago in WIN-911 1 Planned

WIN-911 Mobile app - add ACK ALL feature

There are times when alarms flood into WIN-911 - operations staff would love to be able to acknowledge ALL alarms with one button (Ack ALL), rather than selecting each alarm condition and hitting ACK. Even if it were page by page - anything that w...
over 4 years ago in WIN-911 4