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Allow Multiple Mobile Connections with the Same Email Address

The latest version of the software is limited to one user or connection per email address for the Mobile connection type. In previous versions of the software it was possible to create more than one contact for the same user. Is there a functional...
almost 3 years ago in WIN-911 0

Allow multiple numbers assigned to one contact/authorization code

Currently in the 2021 software, we need to create multiple entries in the contacts list for the same user. Since Win911 requires a new authorization code, the same user needs to remember a different code for each phone number. The legacy Win911 al...
almost 3 years ago in WIN-911 0

WIN911 COMPATIBILITY WITH FACTORYTALK OPTIX

Factorytalk Optix is Rockwell's newest visualization software. It would be amazing if win 911 worked with it, similar to the way out works with FactoryTalk alarms and events
9 months ago in WIN-911 0

Ability to pass WIN911 Acknowledgment Actor Name to AVEVA System Platform

Currently when an alarm is acknowledged via WIN911 only the string "WIN911" is passed back into AVEVA System Platform. The ability to see who in WIN911 acknowledged the alarm from the AVEVA SCADA System would be incredibly helpful so users don't h...
over 1 year ago in WIN-911 0

public holidays management

One customer asks for the possibility to manage such a public holidays calendar to be able to perform some action (like report generation) only in working days or public holidays. It should be also possible to manual add public holidays, according...
9 months ago in XLReporter 0

Ability To Feedback To A SCADA System From WIN911 Software When The GrandStream Is Unavailable

I would like to have the ability to notify a SCADA system , through the WIN911 software when the GRANDSTREAM modem is unavailable on the network, or a call attempt through the GRANDSTREAM failed.
about 3 years ago in WIN-911 0

I would like a heartbeat from WIN-911 that I can monitor in FTViewSE.

I need to know that WIN-911 is not working. If I need an alarm annunciated, I need to be sure that WIN-911 is alive. Monitoring a heartbeat would let me know that it is still functioning and can be relied upon, especially after hours.
over 4 years ago in WIN-911 3 Will not implement

Properly browse OPC tree structure

The OPC DA implementation used by Win911 attempts to pull in every single record field on a particular DA Server as opposed to going branch by branch. On large systems, it is unusable as it is trying to collects millions of record fields.
almost 4 years ago in WIN-911 2

Control Center Timeline Automatically Filtering Based on Active/Standby Status

Interesting issue occurs when both primary and backup WIN-911 servers are configured in the Control Center with History/Time both enabled. Tried going over this issue with support, but there was nothing they could do. The Timeline (when Auto Updat...
10 months ago in WIN-911 1

Better Voice enunciation

The issue is that my operators cannot understand what is being said. The word and letters are not enunciated properly. There is not enough of a break between words and acronyms are enunciated as words, such as 10 A.M. is pronounced as 10am, like I...
about 5 years ago in WIN-911 1 Planned