All ideas

Where using two Win-911 servers in Active/Standby with each having a dedicated SMS modem, it would be good to extend this to allow for automatic switching between modems should one become unresponsive.

I've used a tapi modem for years with no issues. All the people that still have Tapi modems would still be able to use them rather than throw them away.

We use FactoryTalk with Thin Clients, so they don't have a DOS or Widows OS . FactoryTalk only provides a simple Web Client and limited access to the Terminal Server file system. It would be very benificial if you would provide a web interface to ...

When our system dials out for a notification it asks the user to enter their ID before it voices the active alarms. Unless the user skips the messages or acknowledges them the system marks this down as a failed event. This is not correct. As soon ...

During an alarm flood event, Win911 Voice only allows to acknowledge one alarm at a time, meaning you enter a acknowledgement code every time you listen to an alarm. In the old Win911 V7 - operators were able to listen to all alarms and acknowledg...

We would like the ability to control the format of the mobile pop-up notification. The current format is confusing for most of our users and does not provide easily actionable information without a significant amount of context.

The issue is that my operators cannot understand what is being said. The word and letters are not enunciated properly. There is not enough of a break between words and acronyms are enunciated as words, such as 10 A.M. is pronounced as 10am, like I...

add a search function on directory so a name can be searched for instead of scrolling down a long list of names, such as in the OPC Data Access items and alarms tab

WIN-911 Mobile currently flashes lack of connectivity banner alerts when the Runtimes cannot connect with the Mobile Hub. The timing threshold used to control this does not appear to be configurable. This feature is being requested because users s...

Having the log viewer pop up in the middle of the screen when a new unacknowledged alarm occurs could be useful in some applications. This could be a selectable feature chosen inside of the workspace.